Finally, we tested it with a new XMON unit at the same time, and it runs well, it didn't mute automatically.Īnyone had this problem before? Look forward to receive all of your advise. We have also checked that the XMON cable run properly without hard bending. Then, we get back to normal again, the D-Command status shows "XMON ON" and we can hear the audio from the speakers.īut this is only remain for a while, it leads to a situation following a self mute (without pressing mute), where the D-command indicates that it is muted but audio is coming out of the monitors and we cannot change the volume adjustment via the volume knob or either change the speaker input selection (the volume and the speaker input selection are remain to our choice before the self mute occurs), or alternatively (following a mute press but not adjustment) where the D-command indicates it is unmuted but no audio emanates from the monitors. Hold down the mute switch on the front of the XMON and turn it on. If the XMON Download fails try the following : If the XMON firmware update fails in any any way, or the XMON unit becomes unresponsive and fails to function, do the following: - Switch off the XMON. But sometimes it does not work, hence we did turn power OFF and ON again on the XMON unit. 1 Read Me Pro Tools Software 2022.10 on Windows 10 and Windows 11 10/24/22 9329-66434-00 REV A Pro Tools Software 2022.10 on Windows 10 and Windows 11 This Read Me documents important compatibility information and known issues for all tiers of Pro Tools ® software, version 2022.10 on Windows 10 (64-bit) and Windows 11. The XMON Download switch lets you access the fw download for XMON. Avid Pro Tools and Pro Tools Ultimate 2019.5 or later (2019.6 is required for some included fixes) Steinberg Nuendo 7 and Cubase 8 and later Apple Logic 10 Magix Sequoia 14 Merging Pyramix 8.x Native only, and Pyramix 9. Sometimes, you can wiggle the volume knob then release the mute button again to be able to hear the audio again. This happens intermittently, at intervals from a few seconds to a few minutes, regardless of whether Pro Tools is running. Then, we tried to release the mute button on the D-Command, but still there is no audio out from the speaker although Pro Tools is running with audio signals on Master Fader. Midi: Cut the midi cable in half and strip back the wires so about 1.5 inches of outer jacketing is removed and 1/4 inch of bare wire is showing of each inner conductor. Directions: This is the correct pinout doc: XMON Breakout Cable.pdf. The XMON has been automatically muting its monitor section, it appears on the D-Command status "XMON OFF". Two lengths of cable (3 conductor shielded). We have a customer who recently had a XMON problem.
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